Some repairs can wait a few days, but others—like a broken boiler in winter—demand immediate action. Under UK law, landlords have a duty to address urgent repairs promptly to ensure your home remains safe and habitable. At The Tenant Protection Scheme, we’re here to clarify what qualifies and how to enforce your rights.
1. What Are Urgent Repairs?
The Landlord and Tenant Act 1985 requires landlords to fix issues that pose immediate risks. These include:
- No heating or hot water: Especially critical in cold weather.
- Electrical faults: Exposed wiring or power outages.
- Gas leaks or faulty appliances: Dangerous and requiring a Gas Safe engineer.
- Roof leaks or severe water ingress: Risking structural damage or mould.
- Broken locks or security failures: Compromising your safety.
- Sewage leaks or blocked toilets: Health hazards needing swift attention.
These issues can’t wait due to their impact on health, safety, or security.
2. Legal Timeframes
Depending on severity, landlords are expected to resolve urgent repairs within 24-72 hours. A gas leak demands same-day action, while a minor heating issue might allow 48-72 hours. Delays beyond this can breach the Homes (Fitness for Human Habitation) Act 2018, giving you grounds to escalate the matter.
3. What You Should Do
Take these steps:
- Report immediately in writing: Email or letter with details, keeping a copy.
- Include photos or videos: Evidence strengthens your case.
- Follow up if no response: Contact within 24 hours if the issue persists.
Clear documentation ensures your landlord can’t ignore the urgency.
4. When to Take Further Action
If repairs aren’t addressed promptly, you have options:
- Contact the local council: The environmental health team can enforce repairs under housing standards.
- Escalate with legal support: The Tenant Protection Scheme offers expert advice to push for action.
- Withhold rent (with caution): Only do this after legal advice, as it carries risks but can compel compliance.
Our team can guide you to avoid pitfalls.
Conclusion
Don’t suffer in silence with urgent repairs. The Tenant Protection Scheme helps renters get issues resolved quickly and legally. Contact us for a free consultation at info@tenantprotection.co.uk or visit our Contact Us page today!