How It Works

Securing your protection is fast, easy, and hassle-free. In just three simple steps, you’ll be fully covered, empowered to tackle any legal housing challenges, and assured that expert support is always just a call away.

Step 1: Get Protected

Register with a one-off onboarding fee of £49 to lock in protection for your entire tenancy. Then, set up your £10/month subscription to guarantee on-demand legal support and expert advice whenever you need it, no hidden costs, no gaps in cover.

Step 2: Upload Your Documents for Seamless Protection

Simply upload your tenancy agreement, proof of identity (e.g., passport), proof of address (e.g., recent utility bill or bank statement), and any relevant documents (e.g., right to rent for non-UK citizens). This ensures we can quickly verify your details and activate your protection without delay.

Step 3: Instant Confirmation & Full Protection

Once your sign-up and document upload are complete, we’ll instantly confirm your account activation (usually 24hrs). You’ll receive a confirmation email, officially welcoming you to full protection and unlocking 24/7 legal support for all your legal housing concerns.

How We Help You

At The Tenant Protection Scheme, we believe every tenant deserves clear, simple, and powerful legal support. Below are just some of the key issues we can assist you with through your membership

Illegal Eviction

If your landlord attempts to remove you without following the correct legal process, this is classed as an illegal eviction. We act immediately from drafting formal letters to preparing emergency court paperwork ensuring you remain protected in your home.

Deposit Disputes

Landlords are legally required to protect your deposit and return it fairly. If you face wrongful deductions or a withheld deposit, we intervene to challenge unfair practices and guide you through formal claims where needed.

Unsafe Housing Conditions

Living with damp, mould, broken heating, or unsafe electrics? You have the right to a safe, habitable property. We help raise formal complaints, enforce your rights, and take action where landlords fail to meet legal standards.

Rent Increases

Rent increases must follow strict legal procedures. If your landlord attempts to raise your rent unfairly or without proper notice, we assess the increase, challenge it if necessary, and support you in securing fair treatment.

Landlord Harassment

Frequent unannounced visits, threats, cutting utilities, or intimidation may amount to harassment. We act quickly, issuing formal warnings and preparing steps to enforce your legal right to peaceful occupation.

Right to Quiet Enjoyment

You have a legal right to live peacefully in your home without unwarranted interference. We uphold this by addressing landlord conduct and taking further steps if your peace is being disrupted.

Repairs and Maintenance

Landlords are responsible for essential repairs. If they fail to act, we guide you through enforcing their obligations, drafting formal notices, and escalating matters if required, ensuring your home is properly maintained.

Remember

If you are facing an urgent situation such as an illegal eviction attempt or being locked out, our emergency legal support line is available 24/7, with a guaranteed 1-hour response time.