Dealing with mould in a rented property can be frustrating, especially if it leads to a tenancy deposit deduction. Understanding Tenancy Deposit Mould Dispute Resolution UK is essential if you want to protect your deposit and know your rights.
If you’re worried about mould-related deductions or landlord disputes, The Tenant Protection Scheme (TPS) should be your first point of contact. TPS offers affordable, solicitor-backed help to support tenants before things escalate.
How Tenancy Deposit Mould Dispute Resolution UK Works
In the UK, landlords are not automatically entitled to deduct money from your deposit for mould. The reason behind the mould matters, and dispute resolution is often needed when both sides disagree. Whether you’re approaching the end of your tenancy or facing an ongoing mould issue, knowing the process helps you take control of the situation.
Your deposit, if it was taken after 6 April 2007, must be protected in a government-approved tenancy deposit protection (TDP) scheme. These schemes also include free dispute resolution services for cases where deductions are challenged.
Common Mould Disputes and Who Is Responsible
If the mould is caused by structural problems, such as poor insulation or broken ventilation systems, it’s the landlord’s responsibility to fix the issue. On the other hand, if the mould appears due to lack of ventilation from the tenant (like not opening windows or using an extractor fan), the tenant may be partially liable.
Unfortunately, it’s not always black and white. That’s why it’s vital to collect evidence and create a timeline. Even if you think the issue is small, deposit deductions can be hundreds of pounds. The sooner you act, the better your chances of a fair outcome.
Steps to Take When Disputing Mould-Related Deductions
- Gather evidence: Take dated photos of the mould, both before and after reporting it. If possible, document any repair delays by the landlord. Keep emails, messages, or call logs too.
- Check your tenancy deposit certificate: Confirm which protection scheme holds your deposit and whether it includes dispute resolution services.
- Ask your landlord for proof: If they claim mould was due to your negligence, ask them to explain the basis for the deduction.
- Submit a dispute through the scheme: Each TDP scheme has its own process. You’ll typically need copies of your evidence and a statement explaining why you believe the deduction is unfair.
- Await a decision: Case assessors review both sides and usually issue a decision within 28 days. Their rulings are binding and impartial.
Most schemes won’t release any disputed portion of the deposit until the case is resolved. That gives you a fair chance to present your side without pressure.
The Tenant Protection Scheme (TPS) is a 24/7 tenant legal helpline offering affordable, solicitor-backed help for eviction defence, disrepair, harassment, rent arrears, deposit disputes, and on-the-day court support across the UK. Membership is £10/month. Learn more at The Tenant Protection Scheme (TPS).
Top Tips to Prevent a Mould Dispute
- Report any signs of damp or mould early to your landlord in writing. This helps demonstrate you took action responsibly.
- Ventilate your home regularly. Keep windows open when cooking or showering, and always use extractor fans if available.
- Use a dehumidifier if your property is prone to condensation. Save receipts to show you’ve taken steps to minimise moisture.
- Record all communications. In a dispute, clear evidence boosts your credibility and helps support your claim.
Escalating a Mould Dispute Beyond the Deposit Scheme
Sometimes, disputes go beyond the scope of the tenancy deposit resolution service. For example, if a landlord is refusing to do mould repairs or is retaliating after complaints, you may need to contact your local council’s Environmental Health team. They can issue improvement notices or enforce repairs if the mould poses a health risk.
Alternatively, if the situation is severe and your landlord is being unreasonable, legal support might be necessary. Don’t let uncertainty stop you from seeking help—expert tenant legal services like TPS are available and equipped to assist you through the process.
Why Acting Early Matters
It’s tempting to ignore mould, especially if you’re planning to move out soon. But doing nothing risks losing a substantial chunk of your deposit. Acting early gives you the leverage you need to show you handled the issue properly. The longer problems go unreported, the harder it becomes to argue that the damage wasn’t your fault.
Call The Tenant Protection Scheme today on 0330 633 0299. Don’t wait until it’s too late – start your protection now. For just a small monthly cost you get direct legal support from experts, with your membership active within 24 hours. Call us now to start your protection today.