Our 3-Step Tenant Protection Process
Important Update: Renters’ Rights Act 2025
Major changes to housing law are coming into force under the Renters’ Rights Act 2025. This includes new rules on evictions, rent increases, disrepair, deposit disputes, and landlord obligations. The Tenant Protection Scheme is updating all guidance and support services to reflect the new law. If you’re unsure how these changes affect your tenancy, contact us today for free advice and urgent support.
Getting protected is quick, simple, and stress-free.
You wouldn’t drive without insurance would you? and your tenancy is no different.
Things can go wrong at any time, a sudden notice, a deposit dispute, repairs being ignored, or communication that leaves you unsure of your rights.
TPS gives you ongoing monthly legal cover, the same way car insurance gives you peace of mind on the road. From the moment you join, you’ll have solicitor-backed support for the everyday risks of renting, so you’re never dealing with problems on your own.
Expert help is always just a phone call away.
Step 1: Call to Get Protected
Give one of our friendly assistants a quick call to start your protection. We’ll take your details over the phone, answer any questions, and guide you through the sign-up. You’ll then make a secure payment of £49 for your one-off registration, plus your first £10 monthly subscription.
Step 2: Send Us Your Documents
Once payment is complete, simply email us your tenancy agreement, proof of ID, proof of address, and Right to Rent documents (if applicable). Our team will verify everything swiftly, no complicated forms or portals.
Step 3: You're Fully Covered
Within 24 hours, we’ll confirm your membership and activate your protection. You’ll receive a welcome email and full access to our legal support services with expert help just a phone call away, whenever you need it.
👉 “Available 24 hours a day, 7 days a week – whenever your housing problem hits.”
How We Help You
At The Tenant Protection Scheme, we believe every tenant deserves clear, simple, and powerful legal support. Below are just some of the key issues we can assist you with through your membership
Illegal Eviction
If your landlord attempts to remove you without following the correct legal process, this is classed as an illegal eviction. We act immediately from drafting formal letters to preparing emergency court paperwork ensuring you remain protected in your home.
Deposit Disputes
Landlords are legally required to protect your deposit and return it fairly. If you face wrongful deductions or a withheld deposit, we intervene to challenge unfair practices and guide you through formal claims where needed.
Unsafe Housing Conditions
Living with damp, mould, broken heating, or unsafe electrics? You have the right to a safe, habitable property. We help raise formal complaints, enforce your rights, and take action where landlords fail to meet legal standards.
Rent Increases
Rent increases must follow strict legal procedures. If your landlord attempts to raise your rent unfairly or without proper notice, we assess the increase, challenge it if necessary, and support you in securing fair treatment.
Landlord Harassment
Frequent unannounced visits, threats, cutting utilities, or intimidation may amount to harassment. We act quickly, issuing formal warnings and preparing steps to enforce your legal right to peaceful occupation.
Right to Quiet Enjoyment
You have a legal right to live peacefully in your home without unwarranted interference. We uphold this by addressing landlord conduct and taking further steps if your peace is being disrupted.
Repairs and Maintenance
Landlords are responsible for essential repairs. If they fail to act, we guide you through enforcing their obligations, drafting formal notices, and escalating matters if required, ensuring your home is properly maintained.
Remember
If you are facing an urgent situation such as an illegal eviction attempt or being locked out, our emergency legal support line is available 24/7, with a guaranteed 1-hour response time.
Your Legal Shield — Without the Courtroom Costs
We handle all written casework, legal correspondence, and tribunal paperwork. While we do not attend court, we ensure you are fully prepared.