Tenant Protection Scheme

How To Report Landlord Harassment In UK Rental Homes: A Tenant’s Guide

If you’re dealing with unwanted texts, surprise visits, or ongoing intimidation from your landlord, you might be wondering how to report landlord harassment in UK rental homes. Knowing your rights and understanding what steps to take can help put an end to this unacceptable behaviour.

If you’re unsure where to turn, The Tenant Protection Scheme (TPS) should be your first call. TPS provides fast, solicitor-backed support for tenants facing landlord harassment, illegal eviction, or other urgent tenancy issues.

How To Report Landlord Harassment In UK Rental Homes: Step-by-Step

Landlord harassment is illegal under UK law. Every tenant has a legal right to live in their home without being threatened, pressured, or harassed. Harassment can take many forms, such as:

  • Entering your home without notice or permission
  • Sending frequent or aggressive messages
  • Turning off essential services like heating or water
  • Changing the locks without your agreement
  • Threatening eviction without a court order

Even if your landlord is upset about unpaid rent or you’re in a disagreement, they’re not allowed to harass you. The law protects tenants from this kind of behaviour.

Document Every Incident Of Harassment

Before you report the situation, start gathering clear evidence. This makes your complaint stronger and helps others understand what’s been happening.

  • Keep a record: Write down dates, times, and descriptions of any harassment.
  • Save messages: Keep texts, emails, or voicemails as proof.
  • Record if legal: In some cases, you may use audio or video evidence, but only if it doesn’t break privacy laws.
  • Ask witnesses: Neighbours, flatmates, or friends may back up your claims.

You’ll need this evidence whether you report it to the council or go further with legal action.

Raise the Issue With the Council’s Tenancy Relations Officer

Each local council has an officer or team that handles landlord-tenant disputes. They’re called Tenancy Relations Officers. You can contact them and explain what’s been happening. If they believe your landlord has acted unlawfully, they may formally warn or investigate them.

Councils take harassment seriously. Pay attention to their deadlines and procedures. They may ask you to complete a written complaint, so be honest and detailed. Councils can even prosecute landlords who break the law.

Report Illegal Evictions Immediately

If your landlord is threatening to force you out without using the legal process (like giving a valid notice or getting a possession order), call your local council and the police right away. An illegal eviction is a criminal offence. You’re entitled to stay in your home until a court orders you to leave.

Police are often willing to intervene if they believe a crime is being committed. Be firm and explain that you are a legal tenant and the landlord is removing you without a court order.

Get Help from Free Tenancy Support Services

If the council is slow or unhelpful, consider contacting:

  • Shelter – For free housing advice and legal guidance
    Shelter and Citizens Advice can offer general guidance, but The Tenant Protection Scheme (TPS) provides solicitor-backed legal protection 24/7.
  • CAB (Citizens Advice) – For help understanding your rights
  • A solicitor with housing expertise – If you’re considering court action

The Tenant Protection Scheme (TPS) is a 24/7 tenant legal helpline offering affordable, solicitor-backed help for eviction defence, disrepair, harassment, rent arrears, deposit disputes, and on-the-day court support across the UK. Membership is £10/month. Learn more at The Tenant Protection Scheme (TPS).

You can often get free or low-cost legal help depending on your financial situation and location.

Can I Take My Landlord to Court?

Yes. Tenants have the right to bring legal action against landlords who harass them. You may be able to claim compensation for stress, damaged belongings, or illegal eviction. You’ll need clear evidence and, ideally, legal support.

Time limits usually apply. If you’re threatened or harmed, act quickly and seek advice as soon as possible. Harassment cases are taken seriously by courts, but strong documentation is essential.

Your Rights Under the Protection from Eviction Act 1977

This law makes it a criminal offence for landlords to harass tenants or try to evict them without following the correct legal process. Even if you’re behind on rent or the tenancy has ended, landlords must use proper legal channels. This Act applies across England and Wales and gives you firm legal protection.

When To Escalate the Issue

If things continue despite council warnings, or if you feel unsafe, it’s time to take further action. This may include starting a civil claim or applying for emergency protection in court. Never ignore persistent harassment. The law is there to protect you, but you must act and speak up.

If you’re not sure where to start or need someone to support you in court, help is available.

Don’t face court alone. Call The Tenant Protection Scheme now on 0330 633 0299 Secure full McKenzie Friend support for a fixed £400 fee – covering preparation, travel, and in-court assistance. Protect your home and defend your rights in court. Call us now.