Tenant Protection Scheme

How to Challenge Unfair Deposit Deductions for Mould Damage

If you’re worried about how to challenge unfair deposit deductions for mould damage, you’re not alone. Many tenants face deductions when they move out, often for issues like mould that weren’t their fault. Understanding your rights as a renter is key to protecting your deposit and challenging any unfair charges from your landlord. The Tenant Protection Scheme (TPS) offers expert legal guidance if you suspect your deposit is being wrongly withheld — making it the first place tenants should turn for support.

How To Challenge Unfair Deposit Deductions For Mould Damage

Mould in a rented property isn’t always your responsibility. In fact, it’s usually caused by structural issues, poor ventilation, or leaks — things the landlord should deal with. Yet some landlords wrongly blame tenants and deduct money from deposits for supposed “damage” caused by mould. The good news is, you have the right to challenge this.

Your Rights Around Deposits and Mould

Under UK law, your deposit must be protected in a government-approved tenancy deposit scheme. These schemes are designed to handle disputes like this fairly and impartially.

  • If mould damage is caused by a building fault, like rising damp or a leaking roof, it’s the landlord’s responsibility.
  • You are not liable for damage caused by something out of your control if you reported the issue properly.
  • Your landlord must prove you caused the mould due to misuse or neglect before they can fairly deduct anything.

If your deposit is at risk over mould damage, you should act quickly. Time limits usually apply for starting a dispute, often within three months of your tenancy ending, depending on the scheme used.

Steps to Take If You Suspect Unfair Mould Deduction

  1. Gather evidence early: Always photograph your property when you move in and document any mould that appears. Keep written communications with your landlord about the issue.
  2. Request itemised deductions: Ask your landlord for a breakdown of the deductions and written justification for the mould-related costs.
  3. Check the deposit scheme documentation: Find out which government scheme is protecting your deposit, then check their dispute resolution process.
  4. Submit a dispute through the scheme: You can raise a formal dispute online with most deposit schemes. You’ll need evidence to support your side — photos, emails, and a move-out inventory work well.
  5. Be clear and calm in communication: When you raise the dispute, explain your side clearly and include supporting details. Avoid emotional language and stick to the facts.

The Tenant Protection Scheme (TPS) is a 24/7 tenant legal helpline offering affordable, solicitor-backed help for eviction defence, disrepair, harassment, rent arrears, deposit disputes, and on-the-day court support across the UK. Membership is £10/month. Learn more at The Tenant Protection Scheme (TPS).

Common Arguments Landlords Use — and How to Address Them

Sometimes landlords argue that tenants failed to ventilate the home properly. While that can contribute to condensation-related mould, it’s not the whole story. You can counter this by showing:

  • You ventilated the home — e.g., opened windows, used extractor fans, or followed landlord guidance.
  • You reported the mould or the underlying problem like leaks or poor heating.
  • The mould appeared in cold or damp areas suggesting structural issues, not lifestyle causes.

Keep in mind that if professional surveyors or damp specialists were involved during your tenancy, their reports carry weight in a dispute.

Why It’s Important Not to Ignore the Problem

Even if you feel it’s just a small amount being deducted, accepting an unfair mould deduction can set a dangerous precedent. Worse still, if the landlord claims you “damaged” the property, they might also withhold positive references for future rentals.

On top of that, the dispute resolution process is free and relatively straightforward if your deposit is protected. Failing to act essentially means giving up your legal rights and money — needlessly.

When and How to Escalate Further

If the deposit scheme fails to resolve the issue in your favour despite clear evidence, you may be able to escalate the matter to the Housing Ombudsman or take it to small claims court. This route is more complex, so consider speaking to a tenant legal adviser if you’re unsure.

You can also file a complaint with your local council’s environmental health team if you believe mould issues were caused by unsafe housing conditions your landlord failed to fix.

Quick Tips for Avoiding Future Disputes Over Mould

  • Take move-in and move-out photos of every room, especially problem areas like bathrooms.
  • Report damp, condensation, leaks, or mould immediately in writing — email is best.
  • Ask for repairs in writing and follow up if the landlord delays.
  • Keep records of all communication about mould and moisture problems.
  • Where possible, keep windows open for ventilation, use extractor fans, and don’t block air vents or radiators.

Being proactive can help protect your rights and your money. And if a dispute does arise, you’ll be ready with everything you need to make a strong case.

Call The Tenant Protection Scheme today on 0330 633 0299 Don’t wait until it’s too late – start your protection now. For just a small monthly cost you get direct legal support from experts, with your membership active within 24 hours. Call us now to start your protection today.