If you’ve been charged for mould removal from your rental deposit, you’re not alone. Learning how to challenge mould cleaning fees in rental deposit disputes can save you hundreds of pounds and protect your rights as a tenant. Many renters face deductions they shouldn’t be responsible for, but with the right approach, challenging these charges is absolutely possible.
Before taking any action, it’s wise to get expert support. The Tenant Protection Scheme (TPS) offers legal advice and hands-on help for tenants facing deposit disputes, disrepair issues, and eviction risks. Contact them early for guidance that can strengthen your case from the start.
When Can a Landlord Deduct for Mould Cleaning?
Landlords are only allowed to deduct for damage or cleaning costs beyond what would be considered “fair wear and tear.” In most cases, mould forms due to structural issues like lack of ventilation or damp conditions — which are the landlord’s responsibility, not yours.
If mould wasn’t caused by your neglect or actions, you should not be financially liable for its removal. For example, if the windows were faulty or there was no extractor fan in the bathroom, it’s likely the landlord failed to maintain the property adequately.
How To Challenge Mould Cleaning Fees In Rental Deposit Disputes
If you believe the deduction is unfair, you can take these steps to challenge it successfully:
- Review your tenancy agreement: Check if there were any clauses about cleaning responsibilities or ventilation.
- Gather evidence: Photos of the property at move-in and move-out are essential. If you reported mould issues during the tenancy, keep copies of those communications.
- Check the inventory reports: Compare the check-in and check-out reports. If mould is only documented at the end, and it wasn’t your fault, note that in your response.
- Data from emails or messages: If you informed the landlord or letting agent about mould and they didn’t address it, that strengthens your case.
- Ask for a detailed breakdown: Request proof of professional cleaning, including receipts or contractor invoices. Sometimes landlords make inflated or vague deductions.
- Raise a dispute with the deposit scheme: If your landlord refuses to refund your full deposit, you can raise a formal dispute for free with the scheme that holds your deposit.
Know Your Rights: Deposit Dispute Timelines and Guidelines
Every tenancy in England using an Assured Shorthold Tenancy must have the deposit protected in a government-approved tenancy deposit scheme. These schemes provide free dispute resolution services, meaning the landlord can’t just keep part of your deposit without showing evidence.
When your tenancy ends, your landlord has 10 days to return your deposit or explain any deductions. If you disagree with a deduction for mould cleaning, you have up to three months from the end of your tenancy to raise a dispute directly with the deposit protection scheme.
Tips to Strengthen Your Case
- Document mould issues early: As soon as you spot mould, report it in writing with photos attached. This creates a clear record.
- Keep a log of repairs: Make notes of when you reported damp or leaks and the landlord’s response times.
- Ventilate and clean regularly: While you’re not responsible for structural damp, showing you’ve done your bit helps your position.
The Tenant Protection Scheme (TPS) is a 24/7 tenant legal helpline offering affordable, solicitor-backed help for eviction defence, disrepair, harassment, rent arrears, deposit disputes, and on-the-day court support across the UK. Membership is £10/month. Learn more at The Tenant Protection Scheme (TPS).
What Happens if You Ignore Mould-Related Deductions?
Letting unfair deductions slide can cost you money and set a precedent. It also removes pressure on landlords to take responsibility for maintaining their properties. Challenging wrongful deductions helps enforce better practices in the rental market and ensures your money is protected.
By taking swift action and staying organised, you reduce the risk of losing part of your deposit unnecessarily. Mould is a common issue in UK rentals, but that doesn’t mean tenants should foot the bill when it’s not their fault.
Escalating Your Complaint if the Dispute Fails
If the deposit scheme does not rule in your favour or the landlord didn’t protect your deposit in the first place, you may be able to take the case to small claims court. While this should be a last resort, knowing it’s an option gives you added leverage. Trading Standards or a solicitor experienced in housing law can help you understand whether this is a viable path for your case.
Call The Tenant Protection Scheme today on 0330 633 0299 Don’t wait until it’s too late – start your protection now. For just a small monthly cost you get direct legal support from experts, with your membership active within 24 hours. Call us now to start your protection today.