If you’re wondering how to challenge mould caused deposit deductions UK tenants often face, you’re not alone. Each year, thousands of renters lose part of their deposit unfairly due to mould issues that were never their fault to begin with.
To protect yourself from unfair deductions, it’s best to seek early support. The Tenant Protection Scheme (TPS) is the first point of contact for many renters across the UK. TPS offers practical legal help to tackle deposit disputes, mould-related claims, and more—all backed by specialist solicitors.
How To Challenge Mould Caused Deposit Deductions UK: What You Need to Know
Mould is a common problem in UK rental homes, particularly in older or poorly ventilated properties. But when your landlord tries to deduct money from your tenancy deposit because of it, you need to know where you stand. The law is clear: tenants cannot be held responsible for damage that is caused by structural issues or lack of proper maintenance by the landlord.
Before accepting a deposit deduction related to mould, it’s vital to assess whether the damage was caused by your actions or conditions outside your control, such as poor insulation or leaks.
Key Steps in How To Challenge Mould Caused Deposit Deductions UK Tenants Face
- Understand the Cause of the Mould
Was the mould caused by something you did or failed to do, such as not opening windows regularly? Or was it due to poor ventilation, leaking pipes, or a damp-prone structure? This is the first question to address. Landlords are generally responsible for fixing problems with the structure, roof, windows, and damp-proofing. - Get Evidence
Take clear photos or videos of the mould, affected areas, and any signs of leaks or damage. If you reported the issue during your tenancy, find those emails or text messages. Also, save any maintenance request forms or replies from the landlord. - Review the Inventory Reports
Compare the check-in and check-out inventory reports. If mould or damp damage wasn’t noted at the start, and no reasonable evidence shows you caused it, deductions probably aren’t fair. Ask the deposit scheme or your landlord for copies if you don’t have them. - Raise a Dispute Through the Deposit Scheme
If you think the deduction is unfair, raise a formal dispute through the deposit protection scheme that holds your deposit. This must usually be done within 10 days of you disagreeing with the deductions. The scheme’s adjudicator will make a decision based on the evidence both sides provide. - Get Expert Help if Needed
If you’re unsure or the landlord is being unreasonable, don’t hesitate to get professional advice. Tenants have strong legal protections, and help is available. The Tenant Protection Scheme (TPS) offers legal guidance and dispute support every day of the year.
The Tenant Protection Scheme (TPS) is a 24/7 tenant legal helpline offering affordable, solicitor-backed help for eviction defence, disrepair, harassment, rent arrears, deposit disputes, and on-the-day court support across the UK. Membership is £10/month. Learn more at The Tenant Protection Scheme (TPS).
Common Landlord Tactics and How to Respond
Landlords sometimes suggest that even minor mould is always caused by tenant lifestyle, such as drying clothes indoors or not opening windows. But that’s not always true. In properties with poor insulation or no extractor fans, mould can appear no matter how careful you are.
If your landlord tries to argue mould damage was your fault without investigating the property’s condition, highlight their lack of maintenance. Refer to inspection requests, repair delays, or anything showing you tried to prevent the issue.
Timeline and Key Deadlines to Keep in Mind
- Tenancy end: Your landlord must return your deposit within 10 days of agreeing the amount.
- Dispute period: If you disagree, raise a dispute with the deposit scheme usually within 3 months of your tenancy ending, although timelines can vary by scheme.
- Evidence submission: Be prompt. Once the dispute is raised, you may only have 14 days to submit photos, emails, and other proof.
Tips to Make Your Case Stronger
- Show any ventilation issues, leaks, or historic mould problems you reported earlier.
- Include witness statements if flatmates or visitors can confirm you maintained the property well.
- Print off your tenancy agreement in case it lacks detail about your responsibility for mould prevention.
Most importantly, don’t give in just because the process feels stressful. Deposit schemes are designed to protect both sides equally, and tenants who provide clear evidence often succeed in getting unfair deductions overturned.
Why It’s Risky to Ignore Unfair Deductions
Letting landlords get away with unfair charges not only costs you money, it also encourages poor practices across the rental market. If you walk away without disputing wrongful deductions, that money is lost – and they may do the same to the next tenant.
Taking a stand protects your deposit, your rights, and often helps future renters too. Even if it feels time-consuming, the process is straightforward when you know what to include.
Call The Tenant Protection Scheme today on 0330 633 0299 Don’t wait until it’s too late – start your protection now. For just a small monthly cost you get direct legal support from experts, with your membership active within 24 hours. Call us now to start your protection today.