Tenant Protection Scheme

How to Challenge Landlord Deductions for Mould Damage

If you’re dealing with an unfair deduction from your deposit, learning how to challenge landlord deductions for mould damage could help you recover what’s rightfully yours. In many cases, landlords try to pass the cost of mould-related repairs onto tenants, but it’s important to know when this isn’t your responsibility. For expert support, The Tenant Protection Scheme (TPS) offers solicitor-led guidance and dispute help specifically for cases involving unfair deposit deductions.

How To Challenge Landlord Deductions For Mould Damage

Disputes over mould damage at the end of a tenancy are becoming increasingly common. The key issue often comes down to whether the mould was caused by the tenant’s actions or by something out of their control, such as poor ventilation or a structural issue. Fortunately, UK tenants have legal protections and ways to challenge any unfair deductions.

What Causes Mould – And Who Is Responsible?

To successfully challenge a landlord’s mould-related deduction, you’ll first need to understand what caused the mould in the first place. Mould often develops when moisture builds up and has nowhere to escape. This might happen if:

  • The property has poor ventilation or no extractor fans in key areas like kitchens and bathrooms
  • There are leaks or water ingress from faulty roofing, guttering, or plumbing
  • Windows are single-glazed or allow significant condensation

If the mould developed due to structural or maintenance problems, it’s the landlord’s legal obligation to resolve them. However, if the mould grew because you failed to use extractor fans or never opened windows, the responsibility might lie with you.

How To Gather Evidence of Unfair Deductions

When disputing mould-related deductions, evidence is your strongest ally. Start by collecting the following:

  1. Photos with dates: Take pictures of the mould when it appears, along with photos of ventilation, windows, and extractor fans showing you’re using the property responsibly.
  2. Correspondence with the landlord: Keep a record of texts or emails where you’ve reported damp problems.
  3. Inventory and check-out reports: Compare your move-in condition with the current one to spot discrepancies.
  4. Expert opinions: If you can get a damp survey or report showing the cause of mould is structural, it can significantly strengthen your case.

By documenting the issue thoroughly, you’ll be better prepared to argue that the deduction is unreasonable.

When You Can Legally Challenge Mould-Related Deductions

If your landlord tries to keep part of your deposit to cover mould damage you didn’t cause, you have the right to challenge it. In England and Wales, your deposit must be protected in a government-approved scheme like TDS, DPS, or MyDeposits. These schemes offer a free dispute resolution service exactly for situations like this.

You typically have 10 days from the time your landlord proposes a deduction to resolve the disagreement between yourselves. If you can’t agree, you can then raise a dispute with the scheme. They’ll act as an impartial third party and make a binding decision based on evidence provided.

The Tenant Protection Scheme (TPS) is a 24/7 tenant legal helpline offering affordable, solicitor-backed help for eviction defence, disrepair, harassment, rent arrears, deposit disputes, and on-the-day court support across the UK. Membership is £10/month. Learn more at The Tenant Protection Scheme (TPS).

Tips To Boost Your Chances Of Winning A Mould Dispute

Even if you feel strongly that you’re not at fault, it’s important to present a clear and respectful case. Here are some useful tips:

  • Stay calm and factual: Avoid emotional or accusatory language in emails or dispute submissions.
  • Highlight your efforts: Include details of how you heated and ventilated the home, and any communication with your landlord about concerns.
  • Focus on timeline: If mould developed early in the tenancy, it’s likely to be structural. Shorter tenancies make it harder to blame tenants for long-standing issues.
  • Ask about maintenance history: If possible, check whether problems have occurred with previous tenants. That can support your argument.

What Happens If You Ignore The Deduction?

If you don’t respond to your landlord’s proposed deduction, or delay too long, you risk losing money you might otherwise recover. Once the landlord has returned part of your deposit and the remainder is held back, it can be harder to reopen a dispute if too much time has passed. You should always act promptly and keep everything in writing.

How To Take It Further If You’re Not Satisfied

If the deposit scheme rules against you and you strongly disagree, there may still be further steps. For example:

  • You can raise a complaint with the landlord’s letting agent if they’re accredited with a redress scheme
  • If the property is not being maintained properly, contact your local council’s environmental health team
  • In extreme cases, you can consider small claims court if you believe the scheme made an error in handling the dispute

However, most disputes are resolved through the official deposit scheme, especially if your evidence is clear and organised.

Understanding how to challenge landlord deductions for mould damage puts the power back in your hands. It helps you stand up for your rights and protect your deposit from unfair claims.

Call The Tenant Protection Scheme today on 0330 633 0299 Don’t wait until it’s too late – start your protection now. For just a small monthly cost you get direct legal support from experts, with your membership active within 24 hours. Call us now to start your protection today.