Tenant Protection Scheme

Contact Us

The Tenant Protection Scheme – 24/7 tenant legal protection helpline.

Call Us Anytime 0330 633 0299

If you are worried about an eviction, rent arrears, landlord problems, or poor housing conditions, you can call us for immediate guidance.

What to expect when you call:

  • We will listen to your situation and explain your legal options clearly.

  • Calls are kept focused so we can help as many tenants as possible.

  • If you already have a court hearing, we can arrange a McKenzie Friend support Service (£400 fixed fee) to attend with you.

  • If you want ongoing legal protection, we can explain how to join our £10/month tenant membership.

Our role is to make sure you are never left without housing defence or support when it matters most.

Office One, 1 Coldbath Square, Farringdon, London, EC1R 5HL

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Open Monday to Sunday, 24 hours a day.
 
Talk to a real person, day or night – 7 days a week.

Service Hours: