Tenant Protection Scheme

Top 10 Deposit Dispute Questions (UK Tenants)

Has your landlord kept your deposit or refused to return it?

Here are 10 quick deposit questions and answers every  UK tenant should know.

Yes. Most deposits must be placed in a government-approved scheme.

You could claim compensation of up to three times the deposit amount.

No. Deductions must be fair, proven, and properly explained.

Normal everyday use, not damage you must pay for.

Usually within 10 days after agreement on deductions.

You can use the free dispute service from the deposit scheme.

Sometimes yes, but it must still follow the correct legal process.

You may be able to take formal legal action to recover the money.

Not always. Many disputes can be handled with the right guidance.

Yes. Deposit claims can often be made after the tenancy ends.

If you’re struggling to get your deposit back, you don’t have to face it alone.

Call 0330 633 0299
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