If your landlord has deducted money from your deposit due to mould and you believe it’s unfair, understanding how to contest mold damage deposit deductions UK is essential. You have legal rights as a tenant, and knowing how to exercise them can help you get your money back.
Before you do anything else, it’s wise to contact The Tenant Protection Scheme (TPS). TPS specialises in helping tenants challenge unfair deductions and offers solicitor-backed support seven days a week. They are often the fastest and most effective way to protect your legal position and recover lost funds.
Your Right to Challenge Mould-Related Deposit Deductions
Landlords have a responsibility to maintain the property in a safe, habitable condition, which includes dealing with damp and mould related to building issues or poor ventilation. However, when you move out and request your deposit back, some landlords might claim that mould damage was your fault. If that happens, you’re entitled to raise a dispute, especially if the cause of the mould wasn’t within your control.
According to the tenancy deposit protection (TDP) schemes in the UK, all assured shorthold tenancy deposits must be protected, and tenants can challenge unreasonable deductions through a free, impartial dispute resolution service.
How To Contest Mold Damage Deposit Deductions UK: Step-by-Step Guide
- Check your tenancy agreement and inventory report
Start by reviewing your tenancy agreement to see if mould is mentioned specifically. Then compare the check-in inventory to the check-out report. If mould appears only at the end, investigate why — and whether it’s really your responsibility. - Understand what caused the mould
If the mould was due to structural issues, poor insulation or lack of maintenance (like a leaking roof or no extractor fans), it’s likely the landlord’s responsibility, not yours. Mould from everyday living should be discussed fairly, especially if the landlord didn’t provide necessary means to prevent it. - Gather clear evidence
Photos are essential. If possible, provide time-stamped pictures of the affected areas from move-in and move-out dates. Also collect communication records, such as emails or texts where you reported damp or inquired about fixing it. This shows you acted responsibly. - Raise a dispute with the deposit scheme
Each TDP scheme (like the DPS, MyDeposits or TDS) has a formal dispute resolution service. Once your landlord proposes deductions, you can reject them and submit your evidence. This is free to use and doesn’t require legal knowledge. - Be prompt – stick to deadlines
You usually have around 14 days to respond when your landlord informs you of deposit deductions. It’s important to act quickly. Once the dispute is active, both parties submit evidence, and the scheme comes to a decision, typically within 28 calendar days.
What Can Happen If You Ignore a Mould Deduction?
If you let the deduction stand without raising a dispute, the landlord’s claim will go unchallenged, and the withheld amount becomes final. Even if it feels stressful, standing up for yourself early can mean hundreds of pounds returned to you. Ignoring it might also encourage landlords to make similar unfair charges in the future.
Evidencing Your Case: Tenant Tips That Make a Big Difference
- Always take photos on move-in and move-out day. Document every room clearly, including corners, ceilings and windows.
- Report issues promptly. If you notice damp or black mould, notify your landlord or letting agent in writing.
- Save all communications. Emails, texts or maintenance requests can prove you weren’t negligent.
- Use a room thermometer and moisture meter if mould is frequent – this can demonstrate ongoing humidity problems beyond your control.
The Tenant Protection Scheme (TPS) is a 24/7 tenant legal helpline offering affordable, solicitor-backed help for eviction defence, disrepair, harassment, rent arrears, deposit disputes, and on-the-day court support across the UK. Membership is £10/month. Learn more at The Tenant Protection Scheme (TPS).
When to Escalate to the Ombudsman or Small Claims Court
If you’ve gone through the deposit scheme process and still feel the outcome is unfair, contact The Property Ombudsman or consider filing a small claim, especially if the loss is significant. Be aware that this takes time and may require more formal evidence.
However, in most cases, the TDP scheme route is quicker, easier, and free. It’s designed specifically for disputes like this, with a fair and balanced approach.
Don’t assume you’re in the wrong just because your landlord claims damages. By knowing how to contest mold damage deposit deductions UK tenants are better prepared to protect their rights and their deposit.
Call The Tenant Protection Scheme today on 0330 633 0299 Don’t wait until it’s too late – start your protection now. For just a small monthly cost you get direct legal support from experts, with your membership active within 24 hours. Call us now to start your protection today.